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The tides of the zodiac MK VI HD: comparing the usability of inflatable boats for seaborne operations
Taverniers, J.; Suss, J.; Delcourt, G.; De Neve, Y. (2019). The tides of the zodiac MK VI HD: comparing the usability of inflatable boats for seaborne operations. IISE Transactions on Occupational Ergonomics and Human Factors 7(1): 22-30. https://dx.doi.org/10.1080/24725838.2019.1584775
In: IISE Transactions on Occupational Ergonomics and Human Factors. Taylor & Francis. ISSN 2472-5838; e-ISSN 2472-5846, more
Peer reviewed article  

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Keyword
    Marine/Coastal
Author keywords
    Effectiveness; efficiency; usability; user satisfaction; Zodiac MilPro

Authors  Top 
  • Taverniers, J., more
  • Suss, J.
  • Delcourt, G., more
  • De Neve, Y., more

Abstract
    This user-centered study compared the usability of old and new models of an inflatable boat during a multi-day high-pressure military exercise. Participants represented the entire population of Special Operations soldiers who were experienced with both models, providing assessments on the effectiveness, efficiency, and user satisfaction of the boats and their central console, one of the main components that was updated on the new model. The new model was rated as significantly more usable in terms of effectiveness, efficiency, and user satisfaction. Although the response to the new model was overwhelmingly positive, follow-up interviews identified specific problems associated with changes introduced with the new model. These included: (a) visibility problems with the windshield, caused by the accumulation of spray and salt; (b) increased difficulty of moving/installing the central console, due to the doubling of its weight; and (c) fuel uptake issues, resulting from the new flexible fuel bladder.

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