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Analysing business models of liner shipping companies
Lam, J.S.L.; Wong, H.N. (2018). Analysing business models of liner shipping companies. Int. J. Shipp. Transp. Logist. 10(2): 237-256. https://dx.doi.org/10.1504/IJSTL.2018.090078
In: International Journal of Shipping and Transport Logistics. Inderscience Publishers: Olney. ISSN 1756-6517; e-ISSN 1756-6525, more
Peer reviewed article  

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Keyword
    Marine/Coastal
Author keywords
    business model; liner shipping; shipping strategy; economic value; cost leadership; service differentiation; innovation; business culture; market volatility; organisational capability

Authors  Top 
  • Lam, J.S.L., more
  • Wong, H.N.

Abstract
    In a highly volatile and ever-changing business environment, how to run the business efficiently with low costs while achieving high service standards is a key to success for shipping companies. This paper focuses on the liner shipping sector and aims to find out and analyse the business models used by liner shipping companies. The major types of business models are formed by literature review and information collection based on the public sources of liner companies. Interviews with expert industry practitioners are conducted for result analysis and verification. The paper broadly categorises three business models: cost leadership, service differentiation and innovation, and hybrid. In contrast with the literature, findings suggest that the hybrid model is the most desirable business model that most companies would like to achieve. Based on the analysis, the study further conceptualises the business culture and organisational capability of liner companies in relation to the business models. Propositions and implications are then derived.

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